Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael Benitez Flores

Michael Benitez Flores

March 18, 2024

1  out of  5
rating by Michael Benitez Flores
"Incompetence office atmosphere, that choose to hide behind a text message and a keyboard with false narrative information that can actually cause someone to be in a legal position. Two times, I had serious issues that needed addressed; the president's office of State Farm needed to be involved. I addressed the agent about both. One ear and out the other, if you want good customer service, a telephone call, and true information; this would not be the office I would encourage someone to utilize. I asked for phone calls, and asked for concerns to be addressed; no reply; a caveman could of moved things quicker. Some of the staff just lie and hide behind the agent; the agent backs up the status quo. I decided to take my business to another agent who actually responds. No aloha in this office. No morals or principals, just talk story of a empty paperbag."
Profile photo of Luigi Bella

Luigi Bella

December 29, 2022

5  out of  5
rating by Luigi Bella
"Super helpful! I’m very grateful for Wayde and his amazing team and gladly use them for both my personal and business vehicles."
We responded:
"Happy New Year Luigi! Thank you for entrusting our agency with your insurance needs. It has been a pleasure working with you. We appreciate your business. We look forward to working with you in the future. Wayde & Staff"
Profile photo of Susan Flaherty

Susan Flaherty

December 2, 2021

5  out of  5
rating by Susan Flaherty
"Lana had to go out of her way to get documents to finance company. She made things easy for me. Much good alohas over 20+ years."
We responded:
"Thank you , Susan! It has been our pleasure! Take care of yourself"
Profile photo of Pamela Campbell

Pamela Campbell

October 29, 2021

1  out of  5
rating by Pamela Campbell
"4 women there n none could manage to send a fax on one of their cases!! which was requested by their attorney! very unhappy!"
We responded:
"Thank you for contacting us. We are sorry you are dissatisfied with the service you received from our office. We are committed to providing exceptional customer service. Please contact our office and we’d be eager to address the issues contained in your review by phone or in person."
Profile photo of 27mcmike

27mcmike

May 10, 2021

5  out of  5
rating by 27mcmike
"Every time I have an insurance issue these guys are on top of it very quickly. I appreciate Lana and the rest of the staff that I’ve worked with at important moments being so quick and effective."
We responded:
"Thank you for your kind words, Mike! We are grateful to loyal customers to our agency like you. We appreciate you!"
Profile photo of Maui Glide

Maui Glide

January 14, 2021

5  out of  5
rating by Maui Glide
"Very courteous and considerate staff."
We responded:
"Thank you for your kind words! We are always here to help!"
Profile photo of Henereit Taclan

Henereit Taclan

July 6, 2020

5  out of  5
rating by Henereit Taclan
"Staff is very friendly and helpful."
Profile photo of Sam Miguel

Sam Miguel

October 15, 2019

5  out of  5
rating by Sam Miguel
"Best insurance in town"
Profile photo of LANA BOSK

LANA BOSK

June 26, 2019

1  out of  5
rating by LANA BOSK
"Not recommended."
Profile photo of Douglas Birch

Douglas Birch

October 27, 2017

5  out of  5
rating by Douglas Birch
"I've been using Wade Omura for business insurance needs for quite a while. His office staff is very helpful and sweet."